Customer acquisition

Short description of a service

Providing customer acquisition service, we contribute to growth of your clientele, by actively selling goods/products positioned for both B2B and B2C segments. Before starting operations, we will distinguish potential segments, compile or buy the database for you, according to your order. Sales are generated through calls, follow up can be held out by using e-mail, SMS. All communication data is being stored at our database.

Which companies is the service relevant to

Your company provides relatively low cost mostly consumer goods or services.

Benefits for your company

More calls, more potential customers

The most efficient way to gain new customers is cold calling (when a person you’re calling to doesn’t know anything about your product/service), which is widely disliked by sales reps. The problem is, that most sales reps don’t even bother in training themselves to become good in telesales. Mainly because it requires a lot of persistency and discipline.

Each trained specialist at Telenordi handles approximately 80-100 sales calls per day.

Long term relationship with customers

Usually, one call is not enough to close the sale. This is why we follow up on sales calls, repeating main advantages of your product, providing more information about it. We consider reliable Follow-up of being very important.

Our CRM solution enables us to save all customer history, monitor ant establish high quality and trustworthy follow-up system.

Constant progress

There are a lot of new theories of telesales, different techniques and training programs are being released every quarter or so. So we always try to gather as much information as possible in order to carry out refreshment trainings and update our specialists with latest info and customer service trends.

We provide conditions for our employees to train effectively.

Diligence

Our technical capabilities enable us to establish call routing sequence, monitor employees and pursue the highest productiveness possible. Specialists can see their results constantly, which is very effective in terms of self evaluation.

We always monitor KPI’s and KSI’s and react to their changes.

Contact us and we will provide you with our special offer!